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Frequently Asked Questions

Frequently Asked Questions2025-01-08T15:10:43+08:00

CORPORATE & Product FAQ

Here Are The Most Frequently Asked Questions.

These FAQs have been categorized. Please find the answers by category. If you need further help, please fill in the form on the contact page, or send us an email to info@magnesium-oxide-board.com and we will reply as soon as possible.

Different types of board edge?2023-05-09T15:23:42+08:00
Square edge

Square

Round edge

Round

Tongue & groove edge

Tongue & groove

bevel edge

Bevel

Taper edge

Taper

Chamfer edge

Chamfer

Can I customize the product?2023-03-17T15:56:34+08:00

Yes. You can customize the size, thickness, color, surface, strength, etc.

Where is mgo board usually used?2023-03-17T15:52:02+08:00

Wall, floor, door, duct, ceiling of residential and commercial buildings. It can also be used for the construction of tunnels.

Check this article for details: Where we can use mgo board?

Do you have samples?2023-03-17T15:43:34+08:00

Yes. Tell us your requirements on the samples and we will send them to you through courier companies. Generally small samples are free of charge. You just need to pay for shipping fees.

How long is the production time?2023-03-17T15:37:06+08:00

It usually takes 21 days from receiving the advance payment to goods being ready for delivery. It may be longer depending on the order quantity.

Can I customize the packaging?2023-03-17T15:26:42+08:00

Yes. You can use your own packaging and logo.

What’s your packaging?2023-03-17T15:22:40+08:00

We pack the goods with film or plastic bags and then strap them to pallets. We may use air bags between the pallet and the container for protection.

Do you provide door-to-door service?2023-03-17T10:53:48+08:00

In most cases we can only ship to the port of destination. Door-to-door service can only be done in the case of LCL.

Which ports do you use for FOB term?2023-03-17T10:41:59+08:00

Usually it is Qingdao Port. We may use other ports as the case may be.

What are your shipping terms?2023-03-17T10:36:01+08:00

The most commonly used are FOB, EXW and CIF.

Do you accept L/C?2023-03-17T10:31:04+08:00

No. We only accept T/T.

What’s your payment term?2023-03-17T10:29:14+08:00

40% prepaid and balance of 60% paid in receipt of the copy of bill of lading.

Where are your main markets?2023-04-03T20:44:32+08:00

Our main markets are in Asia and Europe, but we also sell to the America, Australia, and other regions.

Does your board contain chlorine?2023-03-16T17:55:01+08:00

No. We produce magnesium sulfate board, which is free of chlorine.

What currency is used for transactions?2023-03-16T17:43:52+08:00

Generally in US dollars. RMB and Euro are also acceptable.

What’s your payment method?2023-03-17T10:27:13+08:00

T/T.

Are you a manufacturer?2023-04-03T20:40:51+08:00

Yes. We have our own factory which has been producing mgo board for over 20 years.

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